Work with individuals, groups and communities to improve mental health. Encourage clients to discuss emotions and experiences. Examine issues including substance abuse, aging, bullying, anger management, careers, depression, relationships, LGBTQ issues, self-image, stress and suicide.
Obtains client information by answering telephone calls; interviewing clients; verifying information. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems.